This page (together with the documents referred to on it) tells you the terms and conditions on which you may access and use our website (whether as a guest or a registered user), and on which we may provide services or any of the products (Products) listed on our website www.meemee.com (our site) to you. Please read these terms and conditions carefully and make sure that you understand them, before using our site or ordering any Products from our site. You should understand that by using our site or ordering any of our Products, you agree to be bound by these terms and conditions. If you do not wish to accept these terms please refrain from using our site.

You should print a copy of these terms and conditions for future reference.

Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

General

1. Information About Us

1.1 We operate the website www.meemee.com. We are Dress Me Online Limited, a limited company registered in England and Wales under company number 7545413 and with our registered office at City House, Oldham Road, Failsworth, Manchester M35 9AN. Our main trading address is 20 Dale Street, 2nd Floor, Suite 2.1, Manchester M2 1EZ. Our VAT number is 111-8548-30.

2. Accessing our Site

2.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

2.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

2.3 When you register on our site or if you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user name or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

2.4 If you have reason to believe that any user name or password has been obtained by another without consent you should contact us immediately to disable your account with us. Please be aware

2.5 When using our site, you must comply with the provisions of our acceptable use policy.

2.6 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

3. Service Availability

3.1 We currently do not accept orders from addresses outside the UK.

4. Our Status

4.1 Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of themselves. You should carefully review their terms and conditions applying to the transaction.

4.2 We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. If you would like information about your legal rights you should contact your local trading standards or citizens advice bureaux. We will notify you when a third party is involved in a transaction, and we may disclose your personal information related to that transaction to the third party seller.

5. Your Status

5.1 By placing an order through our site, you warrant that:

5.1.1 you are legally capable of entering into binding contracts;

5.1.2 you are at least 18 years old.

Buying Products

6. How the Contract is formed between you and us

6.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

6.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

6.3 Whilst every effort has been made to ensure that all graphical representations and descriptions of Products correspond to the actual Products, we are not responsible for variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and only refers to variations on Products not different Products altogether.

7. Consumer Rights

7.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 11 below).

7.2 To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

7.3 You will not have any right to cancel a Contract for the supply of any of the following Products:

- cosmetics/fragrances;
- hats;
- hair accessories;
- underwear (unless the hygiene strips and tags are still in place);
- control wear;
- hosiery;
- swimwear (unless the hygiene strips and tags are still in place);
- pierced jewellery e.g. earrings

7.4 This provision does not affect your other rights under law and if you have any queries about what these rights are, you should contact your local trading standards or citizens advice bureaux.

8. Availability and Delivery

8.1 Delivery dates may vary depending on availability and any guarantees or representations as to delivery dates and times are limited to mainland UK and subject to any delays arising as a result of the postal system or an event outside our control (as described in more detail at clause 23).

8.2 Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

9. Risk and Title

9.1 The Products will be your responsibility from the time of delivery.

9.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

10. Price and Payment

10.1 The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

10.2 Product prices include VAT. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

10.3 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

10.4 Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you that we are rejecting it.

10.5 If the pricing error is obvious and unmistakeable and could have reasonably recognised by you as an error, we do not have to provide the products to you at the incorrect (lower) price.

10.6 Payment for all products must be by credit or debit card. We accept payment with most credit and debit cards other than American Express, Diner Cards, JCB Cards and Laser Cards. All payments shall be processed by Sage Pay who will carry out a pre-authorisaton check to ensure you have sufficient funds to complete the payment. We will not charge your credit or debit card until we issue a Dispatch Confirmation.

10.7 We may offer discount or promotional codes to certain users from time to time, these may be applied to purchases through the account in respect of which the discount was offered or in respect of certain goods.

11. Gift Vouchers

11.1 You can purchase gift vouchers from our site. It is your responsibility to ensure the delivery address or delivery email address is correct.

11.2 A gift voucher will expire on the date marked on the gift voucher.

11.3 Gift vouchers are not a cheque guarantee, credit or debit card.

11.4 A gift voucher can only be used by you if you are the purchaser or are given the gift voucher as a gift.

11.5 Gift vouchers are only redeemable for products sold on our site and cannot be used to purchase gift vouchers.

11.6 On purchases where the gift voucher redeemed is for a greater value than the products purchased, you will receive your change in the form of an updated gift voucher.

11.7 Except in accordance with your legal rights and your right to cancel as detailed above, gift vouchers cannot be returned or refunded.

11.8 Please treat the gift voucher as cash, we are unable to replace any lost, stolen or damaged gift vouchers.

11.9 If any products are returned which have been bought using a gift voucher, a gift voucher will be issued to you refunding any money owing to you.

12. Our Returns Policy

12.1 If you return a product to us:

12.1.1 because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 7.1 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges. Unless you use our returns policy set out above, you will be responsible for the cost of returning the item to us.

12.1.2 for any other reason (for instance, because you have notified us in accordance with clause 27 that you do not agree to a change in these terms and conditions or in any of our policies, or because you consider that the Product is defective), we will examine the returned Product and will notify you via e-mail within a reasonable period of time of our .

We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.

12.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

12.3 With the exception of faulty or damaged goods, if you return goods 28 days after delivery, we reserve the right not to offer you a refund in full. We will instead return your goods to you and will charge you the delivery charges applicable.

12.4 A refund cannot be given without proof of purchase.

12.5 You may return most products in their original condition and packaging by contacting us by calling 0161 236 7204. We will send you a returns form which will include an address label to return the products. You may return the products by:

12.5.1 Post - to return by post, attach the returns address label and take to your nearest post office.

12.5.2 Courier - to make a return by courier, call 0161 236 7204 to arrange for your courier to collect the products from your home. Products left for the courier to collect are at your own risk. You will be responsible for the charges of the courier which will be notified to you at the time of your call.

13. Warranty

13.1 Except where expressly stated in these terms, the material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

13.2 We warrant to you that any product purchased from us through our site will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

14. Our Liability

14.1 Subject to clause 14.3, if we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the product.

14.2 Subject to clause 14.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:

14.2.1 loss of income or revenue;

14.2.2 loss of business;

14.2.3 loss of profits;

14.2.4 loss of anticipated savings;

14.2.5 loss of data; or

14.2.6 waste of management or office time.

However, this clause 14.2 will not prevent claims for loss of or damage to your physical property that are foreseeable or any other claims for direct loss that are not excluded by categories (a) to (f) inclusive of this clause 14.2.

14.3 Nothing in this agreement excludes or limits our liability for:

14.3.1 death or personal injury caused by our negligence;

14.3.2 fraud or fraudulent misrepresentation;

14.3.3 any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;

14.3.4 defective products under the Consumer Protection Act 1987; or

14.3.5 any deliberate breaches of these terms and conditions that would entitle you to terminate the Contract; or

14.3.6 any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

14.4 Where you buy any product from a third party seller through our site, the seller's individual liability will be set out in the seller's terms and conditions.

14.5 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.

15. Import Duty

15.1 If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

15.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

16. Intellectual Property Rights

16.1 We are owner or the licensee of all intellectual property rights in our site, and in the material published on it. The works are protected by copyright laws and treaties around the world. All such rights are reserved.

16.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

16.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

16.4 Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

16.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

16.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

16.7 MeeMee and MeeMee.com are trademarks of Dress Me Online Limited.

16.8 Except where expressly stated to the contrary, all persons (including their names and images), third party trade marks and images of third party products, services or locations on our site are in no way associated, linked or affiliated with Dress Me Online Limited and you should not rely on the existence of such a connection, association or affiliation. Where a trade mark or brand name is used it is solely used to describe or identify products and is in no way an assertion that such products are endorsed by Dress Me Online Limited.

17. Reliance on Information Posted

17.1 Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore DISCLAIM all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

17.2 We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other users of our site.

18. Written Communications

18.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

19. Notices

19.1 All notices given by you to us must be given to Dress Me Online Limited at CustomerServices@meemee.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 16 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

20. Transfer of Rights and Obligations

20.1 The contract between you and us is binding on you and us and on our respective successors and assignees.

20.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

20.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

21. Privacy Policy

21.1 Our privacy policy which sets out how we will use your information, can be found at www.meemee.com/privacy-policy/. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

22. Linking to our site

22.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where non exists.

22.2 You must not establish a link from any website that is not owned by you.

22.3 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

23. Events outside our control

23.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

23.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

23.2.1 strikes, lock-outs or other industrial action;

23.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

23.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

23.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

23.2.5 impossibility of the use of public or private telecommunications networks;

23.2.6 the acts, decrees, legislation, regulations or restrictions of any government; and

23.2.7 pandemic or epidemic.

23.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

24. Waiver

24.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

24.2 A waiver by us of any default will not constitute a waiver of any subsequent default.

24.3 No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 19 above.

25. Severability

25.1 If any court or competent authority decides that any of the provisions of these terms and Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

26. Entire Agreement

26.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

26.2 We each acknowledge that, in entering into a Contract, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

26.3 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

26.4 Nothing in this clause limits or excludes any liability for fraud.

27. Our Right to vary our site these Terms and Conditions

27.1 We aim to update our site regularly, and may change to content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

27.2 We have the right to revise and amend these terms and conditions from time to time.

27.3 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

28. Law and Jurisdiction

28.1 Contracts for the purchase of products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

29. Third Party Rights

29.1 A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.